Every project follows the same six-phase process. You always know what's happening, what's next, and what we need from you.
No surprises, no scope creep. Here's exactly what happens between signing and going live.
A clear split of responsibilities so there are no surprises at any stage.
| Task | You | SiteSecure |
|---|---|---|
| Provide brand assets (logo, photos) | ✓ | — |
| Write or provide copy for pages | Optional | Optional |
| Design — wireframes to mockups | — | ✓ |
| Review and approve mockups | ✓ | — |
| Build and code the site | — | ✓ |
| QA across browsers & devices | — | ✓ |
| Security audit & hardening | — | ✓ |
| DNS setup & domain management | Access only | We handle |
| Hosting selection & setup | — | ✓ |
| Ongoing updates & monitoring | — | ✓ |
We ask for your time at two key moments — the kickoff call (1 hour) and the design review (30 minutes). Beyond that, we'll send you a shared doc for feedback and a staging link for final approval. We're built to run with minimal hand-holding.
Small text and image changes are covered under our support retainer. Larger structural changes (new pages, new sections) are quoted separately at a transparent hourly rate. You'll never be surprised by a bill.
Yes — for clients with a hard deadline, we offer a Priority Lane that compresses the build to 7–10 days. This requires you to be available faster for approvals. Priority Lane is available at a surcharge; ask us when you inquire.
You get full access to your live website and CMS to manage your content day-to-day. Source code, hosting, and domain management stay with SiteSecure — this is what allows us to keep everything maintained, secure, and running smoothly as part of your ongoing plan. If you ever decide to part ways, we'll discuss a handover arrangement.
Every plan includes revision rounds built in — 2 for Starter, 3 for Business, and 4 for Professional and E-Commerce. We find that's enough for 95% of clients. If after your included rounds you're still not satisfied, we'll escalate to a senior designer at no extra cost before moving forward.
Book a free 30-minute discovery call. We'll scope your project and give you a no-obligation quote within 24 hours.